Contact

We would love to hear from you

TranscribeYouTube is built and maintained by a small team that reads every message. Whether something broke, you have an idea, or you just have a question — reach out and a real person will reply.

Email us directly at

aishinelstudios@gmail.com

We typically reply within 1–2 business days

What can we help with?

Report a problem

A video that will not extract, an export that looks wrong, or a page that is broken. Include the YouTube URL and what you expected to happen so we can reproduce it quickly.

Request a feature

Need a new export format, a language, or a workflow we do not support yet? Tell us how you would use it — real use cases shape what we build next.

Ask a question

Not sure whether a video has captions, how an export format works, or which file your editor needs? Ask away — there are no silly questions.

Partnerships & API

Building on top of our transcript API, or interested in working together? Send us the details of what you are building and the volume you expect.

Before you write

Many questions are already answered across the site. If you are in a hurry, these may help:

How it works — what happens when you paste a URL, and why some videos have no transcript.
The blog — step-by-step guides for downloading, converting, and using transcripts.
API docs — if you want to pull transcripts programmatically.
Captions not working? — the most common reason an extraction fails.

If you are reporting a video that will not extract, please paste the exact YouTube link. A transcript can only be generated when the video has captions (either creator-uploaded or auto-generated by YouTube), so that is always the first thing we check.

TranscribeYouTube is an independent project operated by ShinelStudios and is not affiliated with YouTube or Google LLC. “YouTube” is a registered trademark of Google LLC.

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Before you write

Many questions are already answered across the site. If you are in a hurry, these may help:

How it works — what happens when you paste a URL, and why some videos have no transcript.
The blog — step-by-step guides for downloading, converting, and using transcripts.
API docs — if you want to pull transcripts programmatically.
Captions not working? — the most common reason an extraction fails.

TranscribeYouTube is an independent project operated by ShinelStudios and is not affiliated with YouTube or Google LLC. “YouTube” is a registered trademark of Google LLC.